As a store manager, one of the key responsibilities is to ensure that the business is adequately staffed with talented and motivated employees. However, recruitment can be a time-consuming process, often involving reviewing countless CVs, scheduling interviews, and capturing candidate data. With so much time spent on recruitment, it's no wonder that store managers often struggle to focus on employee engagement and retention. Fortunately, automating recruitment tasks can help managers free up their time and energy, allowing them to focus on what really matters: keeping employees happy and motivated.
Employee churn is a pervasive problem in frontline jobs across many industries, including retail, hospitality, and healthcare. The cost of replacing an employee can be significant, with estimates ranging from 16% to 213% of the employee's annual salary depending on the industry and level of position. For frontline jobs, the cost of replacement tends to be on the higher end of this range due to the need for more frequent recruitment and training.
Furthermore, high levels of employee turnover can have a negative impact on the quality of service provided to customers or patients. According to a report by the Work Institute, the cost of employee turnover in the United States was estimated to be $617 billion in 2020, with frontline jobs in retail, hospitality, and healthcare being among the most affected. In order to mitigate the negative impact of employee churn, it's critical for store managers to focus on employee retention strategies, such as investing in employee engagement and training, and automating recruitment tasks to free up time for such efforts.
Automate so You Can Motivate
One of the biggest benefits of automating recruitment tasks is that it can save store managers a significant amount of time. For example, instead of manually sifting through CVs, automation can better gather the right data and then identify the best candidates for the role. This can help to streamline the recruitment process and ensure that managers are only considering the most qualified candidates.
But perhaps the biggest benefit of automating recruitment tasks is that it allows store managers to focus on employee engagement and retention. With more time and energy available, managers can devote themselves to training and developing their employees, as well as creating a positive and supportive workplace culture. This, in turn, can help to boost employee morale and reduce turnover.
So how can store managers get started with automating recruitment tasks? There are a number of tools and platforms available that can help to streamline the recruitment process. For example, myInterview’s Candidate Engagement Platform can help to automate most of the heavy lifting within the recruitment process including interview scheduling, candidate engagement outreach and real-time alerts for store managers . By leveraging these tools, managers can save time, reduce bias, and ultimately focus on what really matters: building a strong and engaged team.
In conclusion, automating recruitment tasks can be a game-changer for store managers looking to boost employee retention. By streamlining the recruitment process and reducing bias, managers can free up their time and energy to focus on training, developing, and engaging their employees. So if you're a store manager looking to improve your retention rates, consider investing in recruitment automation today.
About the Author
Benjy is an entrepreneur and technology expert with experience in building strong, cohesive teams. As myInterview’s co-founder and CEO, Benjy is instrumental in setting the strategic direction for the company and managing its success. Benjy holds a BBA from Macquarie University and a major in Property Development from the International College of Management in Sydney. While currently residing in Tel Aviv, he leads the myInterview Team to help strengthen other companies through their most important asset, the people.
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